Helpdesk

From Monday to Friday from 8:00 a.m. to 5:00 p.m., a helpdesk is available to you that you can contact if you have any questions or problems while working with the data pool. You can reach the helpdesk

• by phone at:

  Austria/Germany: 0043 (0)50 756 300

  Czechia: 00420 568 800 301

  Slovakia: 00421 267281 302

  Ukraine/Russia: 0038 0444981267 303

• for Mail unter: helpdesk@datenpool.at

• online using the contact form: via the "Help" menu in the header of the data pool